Terms & Conditions

Welcome to Dua Travels. By booking or using our taxi services, you agree to comply with the following terms and conditions. These terms are applicable to all local, outstation, airport, round trip, and monthly attachment services provided by Dua Travels.

Booking & Payment

All bookings are subject to availability. Advance payment may be required for outstation, wedding, or long-distance travel. Final fare may vary based on route changes, tolls, parking charges, state taxes, or waiting time.

Cancellation Policy

Cancellations made at short notice may attract cancellation charges. In case of no-show or last-minute cancellation, the advance amount may be non-refundable.

Driver & Vehicle

Vehicles are provided with trained and experienced drivers. Passengers are requested to maintain cleanliness and follow safety instructions during the journey. Smoking, alcohol consumption, and illegal activities are strictly prohibited inside the vehicle.

Delays & Responsibilities

Dua Travels is not responsible for delays caused due to traffic, weather conditions, road closures, or natural calamities. Customers are advised to plan their travel time accordingly.

Liability

Dua Travels shall not be liable for loss of personal belongings during the journey. Passengers are requested to take care of their valuables.

Dua Travels reserves the right to modify these terms and conditions at any time without prior notice.